Data Deletion Instructions

Last updated: October 13, 2026.

Option 1 — Remove the app from your account

This immediately stops all access to your account:

• Instagram: open Instagram › Settings › Apps and websites › Active › select the app › Remove.
• Facebook: Settings & privacy › Settings › Business integrations › select the app › Remove.
• TikTok: Settings and privacy › Security and permissions › Apps and services permissions › select the app › Remove access.

When access is removed, the access token stops working and we delete it. The data already synced (profile, posts, metrics and comments) is deleted within 30 days.

Option 2 — Ask us to delete everything

Send an email to mariamendriel@icloud.com with the subject “Data deletion” and the username of the account (for example @yourbrand) and the platform (Instagram, Facebook or TikTok).

We will confirm receipt within 5 business days, delete the access tokens and all data related to that account (profile, posts, metrics, comments, scheduled posts and cloud copies) within 30 days, and send you a confirmation code when it is done.

What is deleted

Access tokens; profile information; the list of posts and their metrics; comments; audience demographics; scheduled posts and their cloud copies; and any notes linked to that account. If you are a Client and also want your campaign materials deleted, tell us in the same email.